Can I stop my users resetting their iPad?

Hi,

check out iPhone Configuration Utility
http://www.apple.com/support/iphone/enterprise/

It will give you allot of control; including password protecting settings. (I don't know if that includes reset)

From what I can tell, NO.. Users can still reset the device back to factory settings, even if you have set a restricted profile. This appears to be a flaw!

What would be "nice" is if the configuration utility actually let you remove these options (as well as base applications, like Mail, etc). Then, in order to reset, you would have to remove the restricted profile, which CAN be password protected.

But that is NOT how it works.

--mlc

They are adults right?? cant you tell them not to do it?? make it a company policy punishable by termination, simple as that.

Exactly. I make my employees sign an agreement saying they won't break what I did and that if they do break it, then they will be immediately terminated. I monitor with a third party program...

BenGenic wrote:
Hi All,
Im an IT administrator and Im looking at rolling out 500+ iPads into our corportate environment. Is there a way I can prevent my users from resetting their iPad back to factory settings thru the SETTINGS icon > reset. Ideally I would like to password protect the SETTINGS icon/section. What are my chances? Can this type of stuff be written as an app? Cheers

Obviously, you live in the Windows world. 🙂 Seriously, don't worry about it. Even if they do so, it's kind of easy to restore. Just tell them not to do it. Most people are pretty mature about these things. And yes, I know what I'm talking about, I ran a company where we gave out Tablet PC's to sales reps to take orders. No one messed them up.

BenGenic,

Have you looked into enterprise MDM such as Tangoe or Air-Watch? I believe some of these have a client installed to monitor if devices go off the grid.

http://air-watch.com/solutions/iphone/index.html
http://www.tangoe.com/Services/mobile-device-management.html

Worth looking into if you think your user community may not follow your corporate policies.

I too am looking for this feature for 48 iPads in a K-8 school district. No they are not for adults and no we cannot "just ask them not to do it". It would make life easier if there was much more control when using the iPhone Configuration Utility. Why enable restrictions and modified settings if someone can easily just reset everything to factory settings.

It would be just easier if there was some sort of password protecting the Settings icon. Even better would be allowing password protecting of a folder in which you can store all the icons/apps you don't want other users to use. So if your friend wants to use it you can store the settings and mail app in a folder and BAM your friend cannot access your personal email or reset it!

Same problem here... Yes, they ARE adults. I sure wish I lived in your fantasy world where HR and the legal department actually supported and would allow such an IT department policy as: "Do this and you're fired." I can't even get support from HR to wipe smartphones for people who are fired or leave the company.