App Store purchases not accessible on correct account across devices

For years I've had three apple accounts and purchases from three countries because I've lived in them. Normally they happily coexist on my iphone and ipad, but recently two (the oxford university dictionary and the guardian) stopped working on my iPhone, though my iPad was still fine. Fortunately, both were available in the apple store of the country I currently live in (Germany) so I cancelled both subscriptions as my British me and bought them as my German me. Now they are working fine on my iPhone (where I made the purchase), but now the Guardian doesn't work on my iPad! My login account is set to my German account, but trying to find the problem, I see it says "purchases from [my UK account]." I can understand that Apple might want a password for each of the accounts I have purchases through, but why would it be impossible to access a purchase from the account I'm logged in on?



[Re-Titled by Moderator]

Original Title: Why don't I have access to apple store purchases on iOS on correct account? (Countries / accounts problem again)

iPad, iPadOS 18

Posted on Sep 21, 2025 8:57 AM

Reply
1 reply

Sep 21, 2025 9:01 AM in response to 2factorIsSoBroke

PS I'm also still really angry that there's no way to turn off two factor when you get tricked into agreeing to it on one of your accounts. It's fine for banking etc. ordinary important business, but not for accessing a device or email when you might only have one or none if you are travelling and had your stuff stolen. But that's nothing to do with this problem except to explain my login handle on this account (as I mentioned, I have three).


But/And great job with the new title moderator :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App Store purchases not accessible on correct account across devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.