Logitech G502 HERO mouse freezing after macOS Tahoe update on Mac mini

Question

Logitech G502 HERO mouse freezing after macOS Tahoe update on Mac mini

My Logitech G502 HERO mouse was working perfectly since I bought my Mac mini M4, plugged in USB no issues, since updating to Tahoe I got several cursor randomly frozen, no response, if I plug the mouse to a front port then I can use it again, I haven't changed anything between Sequoia and Tahoe.

(again this morning cursor frozen, only the usb keyboard can be used to show the lockscreen)

I deeply regret my purchase...

[Re-Titled by Moderator]

Original Title: USB MOUSE COMPLETELY FREEZE AFTER TAHOE UPDATE

Mac mini, macOS 26.0

Posted on Sep 22, 2025 1:23 AM

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Answer 1

Rudegar

Level 10

180,120 points

Sep 22, 2025 2:23 AM in response to goingbacktolinux

have you checked if logitech have a newer version of their options+ software out

that would be my first troubleshooting step if it was me and a new os update caused mouse issues

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Answer 2

Sep 22, 2025 5:39 AM in response to Rudegar

Well I was actually surprised the mouse worked perfectly without installing ANYTHING on first day in august last month you know, just couple weeks ago, all was fine for weeks under Sequoia, so really that kind of blow my mind here right? you think Apple touched the deep internal mechanism of external ports sleep state or something for Tahoe? that's weird too me, I was super happy, and now I'm like, I'm gonna refund and go see somewhere else.

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Answer 3

Sep 22, 2025 6:05 AM in response to goingbacktolinux

I've installed Logitech G hub to see, firmware is the latest: 127.3.10

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