Re: "Recently started having this annoying issue with my airpods Max pro. itll c
It connect to my phone in that I see it in my Bluetooth connectivity."
Check whether your AirPods Max may need cleaning. "Regular cleaning can help maintain your AirPods Max".
Could there be a speck of wax or dirt in the wrong place:
See: How to clean your AirPods Max - Apple Support
If you haven't tried restarting or resetting them yet:
If you're having an issue with your AirPodsMax, you can restart your AirPods Max or reset them to factory settings. See: :How to restart or reset AirPods Max - Apple Support
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Re: "However it doesn’t play any sound ..."
Scroll down to : "Listen and control audio with your AirPods Max" in the linked article below for tips
Connect and use your AirPods Max - Apple Support
Also: Adjust audio settings on iPhone - Apple Support
Try switching modes:
"Transparency mode lets outside sound in, so you can hear what's going on around you"
Active Noise Cancellation and Transparency modes for AirPods - Apple Support
Eg: says:
"Switch between listening modes on your AirPods Max : (Note: You can also try turning off listening modes.)
When you're wearing your AirPods Max, press the noise control button to switch between Active Noise Cancellation and Transparency modes. You can customize which modes to switch between (Active Noise Cancellation, Transparency mode, and Off) in the Bluetooth settings on your iPhone, iPad, or Mac"
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Re: " ... or recognizes that I have worn it over my head."
Make sure AirPods Max are well-charged.
Check you have the R (right) and L (left) ear cups fitting correctly on the right ears.
Check whether automatic head detection is turned on or off
Change settings for AirPods Max - Apple Support
EG says:
"Your AirPods Max automatically stop playing audio when you take them off,
and resume playback when you put them back on. You can change this setting.
- Wear your AirPods, and make sure they’re connected to your device.
- Do one of the following:
then turn Automatic Head Detection on or off"
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Re: "It also refuses to charge".
Check through: Charge your AirPods Max - Apple Support for tips
Eg: says:
"To charge your AirPods Max inside the Smart Case, align the cutout on the case with the Lightning port or USB-C port on the headphones. When you're not using your AirPods Max, keep them in the Smart Case to put them into an ultralow power mode to preserve battery charge."
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Check the lightning cable isn't damaged, and that the power-point you plug it into is working properly
Carefully inspect the connectors on each end of the cable too.
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Trouble-shooting: See Apple Support's tips on what to do: If your AirPods won’t charge - Apple Support
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If needed: You may want to check if your AirPods Max are still under warranty:
How to: Find the serial number of your AirPods – Apple Support
Find the serial number of your AirPods - Apple Support
You can enter serial number online to:
Check Your Service and Support Coverage - Apple Support
View Coverage - AppleCare & Warranty
You can then follow the onscreen instructions
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Else: Yhere's Info available on AirPods Replacement, Repair, and Service - Apple Support
More info: AirPods Express Replacement Service
AirPods Express Replacement Service - Apple Support