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GracieNa Author

Level 1

4 points

My account is disabled in App store and itunes

I can’t download or update any app, what should I do?

Posted on Sep 23, 2025 10:30 AM

Top-ranking reply

Mac Jim ID

Community+ 2026

Level 10

106,036 points

Posted on Sep 23, 2025 10:36 AM

Follow the steps here:

If a message says 'Your Media & Purchases account has been disabled' - Apple Support

** Don't post duplicates in different forums. One is likely to be deleted and you may not get the answer you are looking for. **

My account is disabled in app store and i… - Apple Community

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My account is disabled in App store and itunes

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