​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


iMessage not working after switching to iPhone 16 Pro

Hello, I switched to a new phone, the 16 Pro. Now my iMessage is not working. I read an article and tried all the steps, but it still doesn't work. Please help me fix this issue.


[Re-Titled by Moderator]

Original Title: imessage

iPhone 16 Pro, iOS 26

Posted on Sep 24, 2025 12:39 AM

1 reply

Sep 24, 2025 1:00 AM in response to eleoreal

If the general troubleshooting does not work, you should contract the official Apple Support and ask them to look into your settings from their side.

If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support

Contact Apple Support - Apple Support


Also check this recent discussion about it:

Unable to activate FaceTime and iMessage … - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage not working after switching to iPhone 16 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.