Unable to Toggle "Allow Apps to Request to Track" in Privacy Settings

Hi everyone,


I’m having an issue with the Tracking feature in Settings > Privacy & Security > Tracking. The option to Allow Apps to Request to Track is greyed out and I cannot toggle it on.


I’ve already tried several methods, including:


  1. Signing in and out of my Apple ID.
  2. Deleting VPN profiles and resetting all settings.
  3. Signing out of my phone, powering it off and on again.
  4. Updating to the latest iOS version.


The closest I got to fixing it was when I signed in and out of my Apple ID. The toggle briefly appeared for about 20 seconds, but then it turned grey again and became unchangeable.


I also contacted Apple Support and spent a long time troubleshooting, but unfortunately the issue still remains. I read online that location could affect this setting, so I’ll note that I’m located in Ontario, Canada.


Please see the attached screenshot of what I see in my Tracking settings. Has anyone experienced this before or found a reliable fix? Any guidance would be greatly appreciated.


Thank you!


[Edited by Moderator]

iPhone 16 Pro, iOS 26

Posted on Oct 2, 2025 6:58 AM

Reply
1 reply

Oct 2, 2025 1:15 PM in response to wdce

The explanation is right there in your screenshot. Either:

  • Your phone is externally managed via MDM
  • Someone has set up parental controls on your device
  • You have a work email account on the iPhone
  • You have a school email account on the iPhone
  • You are under 13, based on the birth date in your Apple Account profile
  • Settings/Screen Time/Content & Privacy Restrictions - Allow Apps to Request to Track is set to Don’t Allow

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Unable to Toggle "Allow Apps to Request to Track" in Privacy Settings

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