WhatsApp Desktop - No sounds on videos

I created a video & posted it to a group on WhatsApp using the desktp app on my mac.


Everyone else can hear the sound & I can hear the sound on my phone but there is no sound coming from the desktop version of WhatsApp.


I've checked a couple of other videos on the same group chat & they have no sound either, so it's not just my video. The video is about 7mb so it's well below the aparent 16mb threshold. I've checked all the obvious things (main volume control, etc).


The only reason I'm asking here is in case I need to give permission for WhatsApp to use the speakers on my Mac. If so, I can't find it anywhere in the system settings & I wondered if anyone can shed any light?

MacBook Pro 16″, macOS 15.6

Posted on Oct 3, 2025 8:43 AM

Reply
1 reply

Oct 3, 2025 9:37 AM in response to del.frost

del.frost wrote:

I created a video & posted it to a group on WhatsApp using the desktp app on my mac.

Everyone else can hear the sound & I can hear the sound on my phone but there is no sound coming from the desktop version of WhatsApp.

I've checked a couple of other videos on the same group chat & they have no sound either, so it's not just my video. The video is about 7mb so it's well below the aparent 16mb threshold. I've checked all the obvious things (main volume control, etc).

The only reason I'm asking here is in case I need to give permission for WhatsApp to use the speakers on my Mac. If so, I can't find it anywhere in the system settings & I wondered if anyone can shed any light?


WhatsApp support


For your third party app—if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates… Contact a third-party vendor - Apple Support



WhatsApp - About supported operating systems on desktop


https://faq.whatsapp.com/451924530376167/?cms_platform=windows-desktop



on your Mac you can always make changes and compare your results—


>System Settings>Privacy & Security>>


microphone

Camera

full Disk Access...(?)


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WhatsApp Desktop - No sounds on videos

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