The Sims 4 Not launching

Hi everyone,sorry

I’m having a big issue with The Sims 4 on my MacBook (13”, M1 chip) running macOS Tahoe 26.0.1.



Up until Thursday evening the game was working perfectly. But now, when I try to launch The Sims 4 from the EA App:



  • The game doesn’t even show the Electronic Arts/Maxis logo.


  • The folder Documents/Electronic Arts/The Sims 4 doesn’t get created anymore.


  • Instead, the EA Crash Reporter pops up immediately.



Here’s what I’ve tried so far:


  • Completely uninstalled and reinstalled both EA App and The Sims 4.
  • Installed the game both on my internal SSD and on an external drive (same result).
  • Cleared EA App cache.
  • Tried running EA App with Rosetta.
  • Checked system permissions for EA App (Full Disk Access enabled).


Nothing worked — the game still won’t launch


👉 Has anyone else with macOS Tahoe run into this problem? Is this maybe a compatibility issue with the new macOS version or just a broken EA App update?



Thanks in advance!

MacBook Air 13″, macOS 26.0

Posted on Oct 4, 2025 12:24 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2025 8:51 AM

jerette wrote:

Same issue on Mac Tahoe 26.0.1. M1 MacBook Air-
tried everything you tried. Sims 4 doesn't even open. Crash reports say it's a driver issue (metal) but hopefully a patch or something is issued soon

Report the issue to EA. EA cannot fix something if they are not aware of the problem.

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The Sims 4 Not launching

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