Voice memo app - freezing iphone and unable to delete
Hi all,
This week I reinstalled the Voice Memos app to make a quick recording. However, every time I open the app, it completely freezes and then crashes my iPhone, which forces a restart.
Since then, I have tried several times to delete or uninstall the app, but each attempt leads to the same issue. The phone freezes and I have to make a forced restart/it does it itself, making it impossible to remove the app.
What I have tried so far:
- Updated to iOS 18.7.1
- Upgraded iCloud storage (now using 78 GB of 2 TB)
- Deleted a large amount of content, including photos, screenshots, messages and files
- Attempted to delete the app via Settings > General > iPhone Storage. After a very long loading time of the apps, selecting the app caused the phone to crash again. iPhone storage list now not showing again.
- ETA: I've looked at the backup details, which say my apps aren't using any data and the next Backup Size never loads. However, I can see from iCloud online, that this isn't correct.
Device information:
- iPhone 13 Pro
- 73 GB used out of 128 GB
- iCloud storage usage: 78 GB of 2 TB
The phone was working perfectly before I reinstalled Voice Memos, so I suspect this issue is related to the app. I deleted any recordings before I uninstalled the app.
Any suggestions or fixes would be greatly appreciated. Thank you in advance.
iPhone 13 Pro