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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


If you're missing photos or videos in iCloud Photos

Hello! I restored my new iPhone from iCloud, but I noticed that some photos taken during the day 04/10/2025 12:00-14:30 are missing.


They are not visible in iCloud.com or in the Photos app on my new device. Could you please check if temporary cached versions of these photos are still available on your servers?


Thank you!

iPhone 13 Pro Max, iOS 26

Posted on Oct 6, 2025 1:37 AM

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

If you're missing photos or videos in iCloud Photos

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