IOS 26.0.1 camera are blurry on iPhone 17 Pro Max and older iPhones.

I have contacted Apple senior support for over 3 days about the camera quality, where i take photos of a book page (none macro, normal 1x) and only where it focuses is good quality and the rest of the texts and the edges of the photo and the content of the book are blurry/smudgy. I have only owned my iPhone 17 Pro Max for 5 days, my IOS 18.5 six years old iPhone 11 Pro Max outperforms today’s iPhone, with much sharper photo and clarity all sides and edges. Not even the senior support could point out if it was a hardware or a software issue. And they booked me in on a official apple reseller and even there they ”couldn’t see a problem” with the iPhone 17 Pro Max, yet it was pretty obvious. Until i tried the cameras on the demo iPhones both in Apple official reseller and a retailer store and they all had the same photos i got. Even the employees with their older iphone (15 pro max and 13 pro max) had the same issue since they had IOS 26 upgrade. So either please fix the issue as soon as possible, or recall the devices and refund them.


Also Apple senior support team tried to tweak some camera settings while i shared screen for them on my iPhone 17PM, and they told me to factory reset my iPhone and still absolutely nothing changed.


I can provide photo evidence of how blurry images are on the edges and smudgy on texts, and i would really like a confirmation if the camera of the new 2025 device supposed to be this bad, so that i can return it as it didn’t fill my expectations at all.

Posted on Oct 6, 2025 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2025 2:18 PM

Hi, this is a very simple issue of a concept called Depth of Field (DoF). DoF can be expressed as a mathematical formula. Rather than post a lot of math, you can see the formula and how it works here,


https://en.wikipedia.org/wiki/Depth_of_field


The concept though is fairly simple. There is a zone of acceptable sharpness/focus that extends both behind and in front of the exact point you focus upon. The further objects appear from the exact point of focus the blurrier they become.


You’re attempting to photograph a flat page in a book, but it’s not perfectly flat. Do you see the dip in the center of book, along the spine. You’ll achieve better results using a ½” or ⅝” polished plate glass to hold the book flatter. Not perfect, but better than what you’re currently doing.


Why did the DoF change between older cameras and newer cameras? Apple made a design decision to improve the camera and resulting images for the average photographer. One of the improvements was to a larger sensor and different lens design for the 24mm (1X) lens. The changes resulted in different parameters and the DoF changed and became narrower (less objects in focus both in front of and behind point of focus). This is why newer models will not produce images with less DoF when focused close. The newer models do produce better/sharper images with the 24mm lens that the average photographer will take such as portraits, seascapes, sunsets, sports etc.


Your options are to return the iPhone and purchase an older model, purchase a camera better suited for flat reproduction images, modify your current technique and equipment for better results.



Similar questions

77 replies

Oct 6, 2025 3:17 PM in response to Jeff Donald

I do appreciate your answer. But If that’s the case with the iPhone 17s-Pro Max, then why is it that older iPhones that worked perfectly fine started having the same exact blurry/smudgy photos issues as me after updating to IOS 26? one of them is iPhone 15 Pro max for sure, i tested it today from the phone of the employee in the official apple reseller store and she also complained about noticing the camera recently become blurry after she had updated to IOS 26?? So how is that possible? And why is it important for me to have a flat table or whatever to take a photo from the book? last week I was in a classroom and i started sweating trying to take one good photo of mathematics book but all were blurry and smudgy. But iPhone 11 pro max has 0 issues no matter how flat or curved the book are? About the depth field, why can’t we just turn that off as an option and get a normal sharp whole photo?


I could take a photo with the 17PM on the flattest structure on earth and still get the same result my friend.


I start to feel it’s just a software issue that is not been acknowledged yet. I wish for a quick fix. Let’s not forget it that 17 Pro Max costs $1199 in Usa and approximately $1700 locally in my region for a plainly big problem that means alot to me, the most important upgrade i made was specially for the camera..


Oct 6, 2025 5:46 PM in response to Jeff Donald

Aight bet. I will be back tomorrow, its 2am rn. I will try to give exact distans. But really its not that deep, just back up your iphone where the automatic Macro Mode doesn’t trigger (and sets to normal 1x). And just take a photo of a book page or whatever that has texts everywhere, then try to zoom and read 🧑‍🦯.


I’m just a student, and yeah im not so familiar or knowledgeable about how DoF works, im not much of a technician. And indeed i have yet to study physics.


And i did look up depth of field, but im just not going to study it, i might as well just learn it from you😂🙌🏻


You said ”It’s an issue of lens design, sensor design and choice of materials”, what do you mean? so you confirm a problem there or what exactly?


I just cannot comprehend how a 24MP camera preform worse than a 12MP despite the size of a censor. Don’t big Canon professional camera’s has big lenses too? how come they don’t (most certain) have this blurry smudgy photos at mid-range?

Oct 7, 2025 5:22 AM in response to Jeff Donald

You know, i totally understand that this is not a hardware issue at all. And thank’s all to you who taught me all about it.


It’s crazy that the senior apple support didn’t even know about these important things for their own product and company they work for. This should be considered by Apple management.


But however, i think definitely the blurry/smudgy issue is all about image processing or camera processing software wise where it had gone wrong with IOS 26 updates. Because i’m pretty sure that there is no way apple would just give us a wicked modern day system camera with old school problem.


Tho i really appreciate you, i’m not sure if you work for Apple in a higher rank or not other than it says ”Former apple store manager” and ”joined since year 2000”🫣.. But if you could, maybe you should bring it up to them to check if it really some IOS issue with image processing or camera processing shots.


Thank you very much for your time and help.

Oct 10, 2025 6:39 AM in response to Jeff Donald

Jeff - Your comment doesnt make sense at all. An average user is not doing Astrophotography on a daily basis but they could be taking photos of books, monitor screens more than Astrophotography. If a basic photo from a book or a text from monitor or really from any place cannot be clear on a 1400 phone then I dont think its worth it. If someone is paying this amount of money for a latest phone, there should be no issue at all. Asking for a clear photo of a book is not rocket science.

Oct 11, 2025 1:35 AM in response to PlsFixMyProblem

I bought an iphone 17 Pro three days ago and the camera was a significant part of the decision to upgrade from an iphone 14 Plus. I took the phone to a wedding yesterday and was surprised at the softness of the photos. I then went on to the forums to see if anyone else had experienced this and here I am.

I know when a photo is less sharp compared to a previous camera and all the sophistry I've been reading about depth of field, Apple's decison to make the phone fit most users etc etc does not make up for the fact that subjectively my photos lack bite. I was hoping to ditch my Lumix with Leica lens for most situations but will not be retiring it until Apple sort this issue out.

Oct 12, 2025 1:29 AM in response to Jeff Donald

Hi Jeff,

I don’t think I’m going to post photos. I know that there is some issue with my iPhone 17 pro camera so I’m adding my voice to the list. I don’t want to get into a long running discussion about why I’m not right.

In the old days when camera lenses were being reviewed in magazines they printed detailed grids showing the resolution of lenses and their ability to distinguish contrast and colours. Perhaps you might like to publish those comparing the iPhone 17 pro camera to a previous camera rather than explain to us why we don’t understand that the shots are better despite the evidence of our own eyes .

Could this be a little like the ‘Batterygate’ problem with Apple where the company denied there was any issue with older iPhone battery longevity until suddenly there was?

I’m hoping that the feedback you’re getting will encourage Apple to take a look at this issue and do something about it in a subsequent software release. All the best. Jon

Oct 12, 2025 9:16 AM in response to Mofasa7

Why you think the subject you took should be completely focus, when you clearly have the phone camera so close to the bottom of your keyboard, is a mystery? You're expecting total focus in a scene which is almost impossible to take every element of the scene in total focus. If you don't understand photography and how cameras focus, such as Focal Length, then why post photos which no camera could do a good job with, no matter how much the camera cost? Are you even aware that you can place your finger on the area of an object you want to take a photo of on your iPhone screen to ensure that area is in focus? It's clear you don't know that. But to expect all of what you wanted to be in focus from the angle you took it and the closeness to the bottom of the keyboard guarantees you won't get a totally in focus photograph.


You should take a class in photography and learn about camera basics. Once you learn about them, you'll better understand the limitations of what you can and can't do with a camera. Your photo you posted as having an issue, is unfortunately a fail.

Oct 12, 2025 9:15 AM in response to Mofasa7

Are you sure the vertical is iPhone 17 Pro? Just want to verify. In any case you have to setup an identical experiment, objects are different sizes indicating you held the cameras at different distances from the subject. Photographing poorly lit computer keyboards is not something I’ve ever had to do or even wanted to do. Try at least a decent test, in decent indoor lighting. It’s acknowledged that all cellphones will exhibit issues indoors and in low light.

Nov 16, 2025 11:14 PM in response to PlsFixMyProblem

I knew liquid glass, etc. I waited until yesterday to move to 26.0.1, and the improvement was next to nothing.


Opened my camera for the daily cat eyeball picture and it felt like my camera quality dropped hard. I moved the zoom back out, swapped modes, and everything was still coming out grainy or not as sharp as they previously came out.


I just figured out how to get Portrait mode back. You need to hold down the “video/ picture” mode and slide it to the left or right to get all the old mode selections back. Hope this helps!

Use Portrait mode on your iPhone - Apple Support


Nov 28, 2025 8:35 PM in response to PlsFixMyProblem

I pre-ordered iphone 17 promax with such hype and interest but the camera isn't working to my expectations and I I am disappointed. Screenshots are blurry and I have tried several times to figure it out why but to no avail. I was booked to Bromley Apple Store a forthnight away but nothing has changed. I don't want my new iphone to go under repairs and prefer to return it for refund.

Dec 4, 2025 9:27 AM in response to freddy2013

I just read what you posted before this update. Funny that when Apple ran diagnostics and i had to reset my iPhone no issue was found or resolved. And if i spoke with apple support online (we dont have apple store in my city, just a reseller), or the 3rd party retail store i bought from (i didn’t buy from Apple because the line to get the iPhone was very much longer), i was denied any replacement.


They wanted to crack open my iphone and i refused for the same reason you did, im not going to crack open a new expensive phone, might aswell give me a new replacement. But the retail store insisted to crack open it to look inside if it’s faulty to then determine to (fix it) first and then give me a replacement if it couldn’t be (fixed).

I boiled up refusing to get my BRAND NEW 1700$ iPhone ”FIXED” **** Noo, took my iphone and left. But i wasn’t going to let that slide, i had the law with me but i waited and digged for more about the camera before i took legal actions.


Worse part is if no issues were to be found when they unseal my iphone, i would get back the same phone but now has been unsealed. As a 1700$ brand new phone lol


At that time, i didn’t know if it’s a software bug or defect phone, until i got some answers here about DOF.. But what you just descriped is what sounds like i got right now, only blurry in the edge, so what problem did you have?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 26.0.1 camera are blurry on iPhone 17 Pro Max and older iPhones.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.