Missing eSIM option and EID number on iPhone

What can I do if I can’t see the add eSIM option under Cellular in Settings? I already checked it is an eSIM compatible model. But the wierd thing is that I can’t see the EID number in About in Settings, but I can see it if I type the *#06# code into the phone app.


[Re-Titled by Moderator]

Original Title: No add eSIM option

iPhone 15 Pro, iOS 26

Posted on Oct 8, 2025 10:22 PM

Reply
3 replies

Oct 8, 2025 11:12 PM in response to h_anna

Missing eSIM option and EID number on iPhone: What can I do if I can’t see the add eSIM option under Cellular in Settings? I already checked it is an eSIM compatible model. But the wierd thing is that I can’t see the EID number in About in Settings, but I can see it if I type the *#06# code into the phone app.

———-


Contact your Carrier:

Your Carrier configures this information. So, contact them, asking them for assistance. You might have the incorrect eSIM card type.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing eSIM option and EID number on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.