Green screen issue on iPhone 13 Pro Max after iOS update

After 16 iOS update my 13 pro max got green screen, and it's been just 1year after the screen replacement and again i got the same green screen error after updating on iOS 26.0.1


[Edited by Moderator]

iPhone 13 Pro Max, iOS 26

Posted on Oct 10, 2025 11:27 AM

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4 replies

Oct 16, 2025 4:20 AM in response to manikant66

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


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Oct 10, 2025 11:46 AM in response to itzsam06

You just described a possible hardware failure that occurred just after a software update.


While this is unfortunate, it is not uncommon.

However, only an Apple Genius can review the cause and provide a complete solution.


Therefore, I recommend service.


Service Checklist:



Click ▶︎ Start a Repair Request.



Need more help?


Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

Oct 11, 2025 2:28 AM in response to Smilin-Brian

Thank you for your response, Brian. However, this isn’t an isolated hardware issue. The same green screen problem has reappeared immediately after the latest iOS 26.0.1 update, just like it did earlier after the iOS 16.4.1 update. This clearly points to a software-triggered display failure rather than random hardware damage. Many users worldwide have reported identical issues with the iPhone 13 Pro Max, which Apple should seriously investigate instead of classifying as a routine fault.

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Green screen issue on iPhone 13 Pro Max after iOS update

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