Re: Apple account email address verification - “unknown error has occurred”
Your Apple Account is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services.
The email address and password you used to sign in here to the community, should also work with iCloud. If not: Below are a few suggestions.
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If you haven't already:
(1) Restart your iPhone: (deletes temporary files, re-establishes connections,
may update recent setting changes etc., and often restores order if something is not
working as expected.
(2) Try checking you are signed in to your iPhone with your correct Apple Account details, and see which email address is your primary email address to use with iCloud.
Sign in to your Apple Account on the web or in your device settings - Apple Support
If you have difficulty getting a verification code:
Get a verification code and sign in with two-factor authentication - Apple Support
or
If unable to check: See what to do: If you forgot your Apple Account primary email address or phone number - Apple Support
See what to do: If you can't connect or sign in to iCloud - Apple Support
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For more info. / support / contact options (onlinr chat / phone / email etc.):
iCloud support website: iCloud - Official Apple Support
Apple Account Support Webpage Apple Account - Official Apple Support
