Unrecognized App Store charges on credit card

I've been charged for unknown used to my credit card. I've received 2 notification charge from apple store.. may I know who using it?



[Re-Titled by Moderator]

Original Title: Itunes charges

Posted on Oct 11, 2025 2:36 AM

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Question marked as Top-ranking reply

Posted on Oct 11, 2025 9:31 PM

Re: "Itunes charges: I've been charged for unknown used to my credit card. I've received 2

notification charge from apple store.. may I know who using it?"


Apple support have an article online( link below) that may help you see what you were charged for: eg: perhaps a family member made a purchase ?

see: Get help with charges from apple.com/bill - Apple Support

3 replies
Question marked as Top-ranking reply

Oct 11, 2025 9:31 PM in response to farhansanusi89

Re: "Itunes charges: I've been charged for unknown used to my credit card. I've received 2

notification charge from apple store.. may I know who using it?"


Apple support have an article online( link below) that may help you see what you were charged for: eg: perhaps a family member made a purchase ?

see: Get help with charges from apple.com/bill - Apple Support

Oct 12, 2025 3:10 PM in response to farhansanusi89

Thank you for your reply. We are a community of Apple users. We'd like to help, yet no-one here has access to your accounts or details in order to check this out for you.

You would have needed an Apple Account to log-in here to the community.

See if this article can help you see what you were charged for:

If you see 'apple.com/bill' on your billing statement - Apple Support


If needed: There is a special link at the bottom of the above article that may help you claim a refund from Apple for an unrecognised charge.


Else: There's always the possibility that the charges could be fake, and coming from a scammer rather than from Apple itself:

A respected community member has compiled this "user tip" that may help:

Billed, but you didn’t buy? - Apple Community

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Unrecognized App Store charges on credit card

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