True Tone button reversed after shallow water drop on iPhone

Yesterday, I accidentally dropper my phone on a shallow water, and I picked up immediately. It was facing the screen when it was dropped. Now, I noticed that if I toggle the true tone button, if works reverse. If I off, it enables the yellow tone, and if I on, it disables the yellow tone. What can I do to this issue?



[Re-Titled by Moderator]

Original Title: True Tone Button

iPhone 16 Pro Max

Posted on Oct 12, 2025 4:32 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2025 4:41 AM

Try a forced restart, that resolves many screen issues. It also may fix itself over time, but that is unlikely. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

1 reply
Question marked as Top-ranking reply

Oct 12, 2025 4:41 AM in response to imogene163

Try a forced restart, that resolves many screen issues. It also may fix itself over time, but that is unlikely. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

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True Tone button reversed after shallow water drop on iPhone

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