So I factory reset my *used* MacBook after some stuff wasn't working, and now I’m trying to set it back up, but it’s bringing me back to an iCloud account that isn’t mine and I do not know what to do or how to fix it..
(I had it attached to MY account but now it no longer is)
[Edited by Moderator]
Original Title: Recovery assistance???
MacBook Air 13″
That means the previous owner never removed the activation lock from their Apple Account. That’s always a huge risk when buying a used Apple device.
If you still have contact with them, ask them to remove the Mac from their devices in the Find My app, or https://icloud.com/find.
That means the previous owner never removed the activation lock from their Apple Account. That’s always a huge risk when buying a used Apple device.
If you still have contact with them, ask them to remove the Mac from their devices in the Find My app, or https://icloud.com/find.
Factory reset MacBook Air brings up unknown iCloud account
