iPhone 14 with iOS 18.7 displays 'replaced battery' message despite no battery replacement

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iPhone 14 with iOS 18.7 displays 'replaced battery' message despite no battery replacement

[Edited by Moderator]

Original Title: iphone 14 , ios18.7 started saying i replaced may battery and i shlud restart it through repair assistant. i tree doing so and it failed to complete the repair but i had not even replaced my battery. what do i do to resolve this. "

iPhone 14 Plus, iOS 18

Posted on Oct 13, 2025 8:53 AM

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Answer 1

Top-ranking reply

Lawrence Finch

Level 10

229,456 points

Oct 13, 2025 1:23 PM in response to TheRealTatenda

You will also get that message if the battery is failing. Contact Apple support:

Best way:

Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your device

Other options:

- Click on “Support” at the top or bottom of this page
- Go to Contact Official Apple Support

(Note that both of the above have options to receive a callback or chat)

- Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
- Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
- Find an Apple store or Apple partner service provider→Find Locations

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