how can i rest a ipad that i forgotten the apple id and password
I bought a iPad but the owners didn’t know the Apple ID and password and it is stuck in activation lock
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought a iPad but the owners didn’t know the Apple ID and password and it is stuck in activation lock
Two Options:
One) Those owners can recover their old apple account so that they can release the activation lock.
How to use account recovery when you can’t reset your Apple Account password - Apple Support
Two) Those owners submit an activation unlock request to Apple along with proof of ownership. (their original purchase receipt)
Both options for releasing the lock are described in more detail here:
How to remove Activation Lock - Apple Support
Without their active cooperation, the phone will NEVER work for you.
We can’t help you. Apple will not help you.
Two Options:
One) Those owners can recover their old apple account so that they can release the activation lock.
How to use account recovery when you can’t reset your Apple Account password - Apple Support
Two) Those owners submit an activation unlock request to Apple along with proof of ownership. (their original purchase receipt)
Both options for releasing the lock are described in more detail here:
How to remove Activation Lock - Apple Support
Without their active cooperation, the phone will NEVER work for you.
We can’t help you. Apple will not help you.
how can i rest a ipad that i forgotten the apple id and password