Учётная запись заблокирована в магазине приложений

Я пыталась оплатить облачный сервис и многократно вводила номер карты и система заблокировала мой аккаунт, я меняла пароль, делала сброс, ничего не получается. Я могу зайти в учётную запись, но не могу ничего установить, как это решить???


[Edited by Moderator]

Posted on Oct 15, 2025 4:15 AM

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Posted on Oct 15, 2025 6:07 AM

If a message says 'Your Media & Purchases account has been disabled' - Apple Support read that eponymous support article if you see that message or one saying: “You cannot login because your account has been locked.” This is not something anybody on this forum can resolve for you. Tap or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple Support - Apple Support


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Question marked as Top-ranking reply

Oct 15, 2025 6:07 AM in response to Danamitko

If a message says 'Your Media & Purchases account has been disabled' - Apple Support read that eponymous support article if you see that message or one saying: “You cannot login because your account has been locked.” This is not something anybody on this forum can resolve for you. Tap or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple Support - Apple Support


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Учётная запись заблокирована в магазине приложений

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