Apple Account lock issue on my daughter’s iPhone 16 Pro Max

My daughter has a iPhone 16 pro max and has locked her self out and can’t remember her Apple ID lock code please snyone



[Re-Titled by Moderator]

Original Title: my daughter has locked herself out of her iphone 16 pro max and cant remember her apple lock id help

Posted on Oct 18, 2025 12:19 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2025 12:34 PM

To reset a forgotten passcode..


With a Mac or PC: If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


Without: If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support


The passcode is the data decryption key that allows access to the iPhone contents, so the data will be reset here.


If there is an existing backup, that can be restored.


There is no supported means to perform a remote back up.

1 reply
Question marked as Top-ranking reply

Oct 18, 2025 12:34 PM in response to kays208

To reset a forgotten passcode..


With a Mac or PC: If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


Without: If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support


The passcode is the data decryption key that allows access to the iPhone contents, so the data will be reset here.


If there is an existing backup, that can be restored.


There is no supported means to perform a remote back up.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Account lock issue on my daughter’s iPhone 16 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.