How to turn off view purchase details email?

Question

Level 1

4 points

How to turn off view purchase details email?

After each Apple purchase, I receive an email as follows:

"Thank you for viewing purchase details associated with the Apple Account through American Express in the last 24 hours. If this was you or someone authorized to view your American Express purchases, there is nothing more to do. Keep in mind that if you are part of Family Sharing for Apple, your family organizer may have viewed your purchases.

If you or someone authorized did not view your purchase details, please contact American Express."

This is new and has started in the last 2 weeks or so. Not sure how this was changed in either my Apple Account or Credit Card Account. I want to turn this off.

Any ideas on how to determine how this was set?

MacBook Pro 16″, macOS 15.7

Posted on Oct 20, 2025 8:49 AM

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Answer 1

Limnos

Level 10

428,925 points

Oct 20, 2025 9:12 AM in response to jrp_tfbr_49

I don't have American Express and I have never seen that message so I think it is through them. Ask them how to turn it off.

There was another thread about this recently. Personally I like emails from my card company telling me about purchases since there's a lot of fraud going on these days.

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Answer 2

jrp_tfbr_49 Author

Level 1

4 points

Oct 20, 2025 11:10 AM in response to Limnos

Limnos:

Thanks for your response. I already receive an email receipt from Apple for each purchase on a monthly basis. (Apple TV, Cloud storage, Apple News, etc.) The receipt shows what is renewed, the amount, the date and the credit card used.

This additional email really does not provide any value from my perspective compared to the receipt.

Thanks again for your feedback!

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Answer 3

Limnos

Level 10

428,925 points

Oct 20, 2025 11:21 AM in response to jrp_tfbr_49

The one from Apple is the standard one Apple sends you when something is purchased. The other one is coming from American express itself. You might still want to see both because if somebody got hold of your card number and bought something with their Apple account you wouldn't get a message from Apple about it; they would.

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Answer 4

jrp_tfbr_49 Author

Level 1

4 points

Oct 30, 2025 1:49 PM in response to srdbills

These emails have only begun in the last month or so, and I have not determined how to turn them off. I also receive a email receipt from Apple that shows the details of what was purchased, the amount and the payment method at the same time.

I must have made a change on Apple.com that triggered these. Not sure how to find and change this. These messages do not provide any value for me, and I would prefer not to wade through these.

Thanks for any input or suggestions.

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Answer 5

jrp_tfbr_49 Author

Level 1

4 points

Oct 20, 2025 11:12 AM in response to jrp_tfbr_49

I will reach out to American Express as you suggested for their input.

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Answer 6

srdbills

Level 1

8 points

Oct 29, 2025 5:56 AM in response to jrp_tfbr_49

These emails are from Apple not American Express

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