Unable to complete Tiktok payment on iPhone

Question

Level 1

4 points

Unable to complete Tiktok payment on iPhone

I want to make a purchase on tiktok and it says purchase could not be completed I should contact Itunes support for assistance

[Edited by Moderator]

Original Title: Tiktok payment

iPhone 13 Pro, iOS 18

Posted on Oct 21, 2025 1:23 AM

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Answer 1

Katana-San

Level 10

80,935 points

Oct 21, 2025 7:26 AM in response to Angelkt

Hello~ Usually that message is indicative of a payment issue. Try adding a different payment method…

Add a payment method to your Apple Account - Apple Support

~Katana-San~

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Answer 2

Niel

Community+ 2025

Level 10

741,167 points

Oct 21, 2025 7:23 AM in response to Angelkt

The people on these boards are mostly other customers and won't know why you're getting that message. Click here and choose an option to contact Apple Support; if you can't reach them or are in a hurry, try putting in a different payment method.

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