How do I turn off voice over when I can’t get my passcode keypad to come up

I’ve tried holding the side button and asking for the key pad…. I can’t get it figured out

iPhone 8 Plus, iOS 16

Posted on Oct 21, 2025 1:12 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2025 1:20 PM

Does the screen say the iPhone is disabled? See→If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


If not, do a forced restart:



  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).


The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


If you can get to the login screen tap twice everywhere you would tap once; for example, tap each digit of your passcode twice.

1 reply
Question marked as Top-ranking reply

Oct 21, 2025 1:20 PM in response to Hamrick71

Does the screen say the iPhone is disabled? See→If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


If not, do a forced restart:



  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).


The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


If you can get to the login screen tap twice everywhere you would tap once; for example, tap each digit of your passcode twice.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I turn off voice over when I can’t get my passcode keypad to come up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.