The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have tried every way suggested to reset my apple id account. This is not the account I'm. signed. into for these questions.
iPad (9th generation)
For help with an invalid/not-active/not-supported account you need to contact Apple (the people on this board are users like yourself).
To reach Apple Support for an account issue:
1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005
2. Select: Disabled Apple ID
3. Select: ”The Apple ID is not active" alert
4. Select: “Continue”
5. Select a chat or telephone call option.
or:
Contact Apple for support and service by telephone --> Contact Apple Support - Apple Support
For help with an invalid/not-active/not-supported account you need to contact Apple (the people on this board are users like yourself).
To reach Apple Support for an account issue:
1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005
2. Select: Disabled Apple ID
3. Select: ”The Apple ID is not active" alert
4. Select: “Continue”
5. Select a chat or telephone call option.
or:
Contact Apple for support and service by telephone --> Contact Apple Support - Apple Support
I cannot login to my apple account. I receive the message "This Apple Account iss not valid or not supported".
