intermittently cannot be heard during calls

iphone 16 & 17 intermittently cannot be heard during call

iPhone 17 Pro Max, iOS 26

Posted on Oct 25, 2025 12:09 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2025 9:35 PM

Re: "intermittently cannot be heard during calls


An intermittent difficulty may have to do with the strength of your cellular or wi-fi signal.

or

If you haven't already, you may want to update the iOS version to iOS 26.0.1

"This update provides important bug fixes and security updates for your iPhone",

NB: If you choose to update the iOS, it is always wise to back-up your iPhone first

_____________________________________________________

Re: iphone 16 & 17 intermittently cannot be heard during call"


You may want to check that nothing is blocking the microphones:

(Eg: a speck of dirt or wax, or a cover etc,, or even your hand or a stray finger).


"Search Assist" says:

"The microphones on the iPhone 16 and 17 models are typically located in several places: one is at the bottom edge near the USB-C port, another is at the top of the screen near the earpiece, and additional ones may be located near the camera array on the back. This arrangement helps with various functions like phone calls, video recording, and noise reduction"


If needed: See: How to clean your Apple products - Apple Support

More info. on: Cleaning your iPhone - Apple Support


Troubleshooting: What to do: If the microphones on your iPhone aren't working - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 25, 2025 9:35 PM in response to hshdsdh16

Re: "intermittently cannot be heard during calls


An intermittent difficulty may have to do with the strength of your cellular or wi-fi signal.

or

If you haven't already, you may want to update the iOS version to iOS 26.0.1

"This update provides important bug fixes and security updates for your iPhone",

NB: If you choose to update the iOS, it is always wise to back-up your iPhone first

_____________________________________________________

Re: iphone 16 & 17 intermittently cannot be heard during call"


You may want to check that nothing is blocking the microphones:

(Eg: a speck of dirt or wax, or a cover etc,, or even your hand or a stray finger).


"Search Assist" says:

"The microphones on the iPhone 16 and 17 models are typically located in several places: one is at the bottom edge near the USB-C port, another is at the top of the screen near the earpiece, and additional ones may be located near the camera array on the back. This arrangement helps with various functions like phone calls, video recording, and noise reduction"


If needed: See: How to clean your Apple products - Apple Support

More info. on: Cleaning your iPhone - Apple Support


Troubleshooting: What to do: If the microphones on your iPhone aren't working - Apple Support

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intermittently cannot be heard during calls

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