What do you do when you can't tap "Forgot Passcode" on Ipad Unavailable

Only the Ipad Unavailable is on the main screen.


Haven't been able to reset password using other apple devices

iPad, iPadOS 18

Posted on Oct 26, 2025 2:11 AM

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Question marked as Top-ranking reply

Posted on Oct 26, 2025 7:19 AM

Hello,


If you see a waiting period you can wait and try again. If the iPad is actually disabled, or one for which you have forgotten the passcode, Apple provides different solutions depending upon the system version you are using and other criteria.


For devices with iPadOS 15.2 or later* you may be able to use the method in this support article: If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support This does not require a computer.

There's also this support article: How to reset your iPad passcode using your Mac or PC - Apple Support

You may need to use this method if:

• your device is not connected to a cellular or Wi-Fi network (if you restart your device when you see "Security Lockout" on the Lock Screen, you won't be able to reconnect to a Wi-Fi network until your device is unlocked. Cellular devices will reconnect to a cellular network if you have active service).

• you do not have your Apple ID and password that you used to set up your device.


Here are resources if you are prompted for your username and password and have forgotten them:

If you forgot your Apple Account primary email address or phone number - Apple Support Note that typically this is an email address you use.

If you forgot your Apple Account password - Apple Support


If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs. This can be a Mac, or a PC with iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support


Whichever method you use will result in erasing the iPad. There is no way of avoiding this. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support


If you reset your passode in the last 72 hours and have forgotten it, read this article about a special reset service available in iPadOS 17 and higher. --> Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


3 replies
Question marked as Top-ranking reply

Oct 26, 2025 7:19 AM in response to sbfp25

Hello,


If you see a waiting period you can wait and try again. If the iPad is actually disabled, or one for which you have forgotten the passcode, Apple provides different solutions depending upon the system version you are using and other criteria.


For devices with iPadOS 15.2 or later* you may be able to use the method in this support article: If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support This does not require a computer.

There's also this support article: How to reset your iPad passcode using your Mac or PC - Apple Support

You may need to use this method if:

• your device is not connected to a cellular or Wi-Fi network (if you restart your device when you see "Security Lockout" on the Lock Screen, you won't be able to reconnect to a Wi-Fi network until your device is unlocked. Cellular devices will reconnect to a cellular network if you have active service).

• you do not have your Apple ID and password that you used to set up your device.


Here are resources if you are prompted for your username and password and have forgotten them:

If you forgot your Apple Account primary email address or phone number - Apple Support Note that typically this is an email address you use.

If you forgot your Apple Account password - Apple Support


If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs. This can be a Mac, or a PC with iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support


Whichever method you use will result in erasing the iPad. There is no way of avoiding this. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support


If you reset your passode in the last 72 hours and have forgotten it, read this article about a special reset service available in iPadOS 17 and higher. --> Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


Oct 26, 2025 3:44 AM in response to sbfp25

If you guess the wrong passcode too many times, an iPad or iPhone can enter a state where the only way back in is to reset and wipe it. Any data that exists only on the iPad or iPhone is erased at the moment that you enter the last incorrect passcode, or in the process of resetting it. So the only way you get your data back is if you already made copies of it elsewhere, e.g., by backing up your device to iCloud, synchronizing it to iCloud, importing stuff off of it to a computer, etc.


If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support

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What do you do when you can't tap "Forgot Passcode" on Ipad Unavailable

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