Currently overseas, Could not call nor receive text messages from all USA cell phone #s but is ok able to communicate in text/facetime with an US friend same overseas here on his US cell phone number. Is this provider or i-phone problem? How do I resolve this issue?
Wendy
iPhone 14, iOS 26
Did you check your Roaming settings? Can you use Wi-Fi instead of cellular data for iMessage or Facetime?
About cellular data roaming options for your iPhone and iPad - Apple Support
View or change cellular data settings on iPhone - Apple Support
Did you check your Roaming settings? Can you use Wi-Fi instead of cellular data for iMessage or Facetime?
About cellular data roaming options for your iPhone and iPad - Apple Support
View or change cellular data settings on iPhone - Apple Support
Sounds like you don't have international roaming activated on your account.
Contact your carrier.
It’s most likely a carrier issue. FaceTime is WiFi and so is Messages when sent to other Apple devices.
chrisky307 wrote:
You can receive text messages if you are connected to any wifi wherever you are.
That is not necessarily true. SMS and MMS messages can only be sent or receive if supported by the carrier using wifi calling, and may also require a roaming package.
You can receive text messages if you are connected to any wifi wherever you are.
I don’t think your sim provider has international roaming activated on your sim
Thank you for your help. Sine I cannot call/text I have been searching for a direct Xfinity customer email to communicate but to no avail. Xfinity's assistance system was no help at all. They did the trouble shooting and instructed me to try 30 min later, well it did not work. Other times, I had to wait more then 10 min for every reply, eventually I waited for one hour, got the frustrated and quit.
Question: If I change providers online, for example T-Mobile, would all these issues go away?
Yes. But Could not call nor receive text messages from all USA cell phone #s Why?
I have no access of Wi-Fi calling.
will do. Thank so much.
Currently overseas, Could not call nor receive text messages
