Cannot open the phone. Stuck on “hello” screen and when I swipe up the keypad disappears after half a second.
Last action was full reset now dead stuck. Plugged into my MacBook, device doesn’t show up.
Yes, hard reset x10 times no luck
iPhone 12, OS 26.
any suggestions appreciated.
iPhone 12
"iPhone stuck after IOS update: Cannot open the phone. Stuck on “hello” screen and when I swipe up the keypad disappears after half a second. Last action was full reset now dead stuck. Plugged into my MacBook, device doesn’t show up. Yes, hard reset x10 times no luck iPhone 12, OS 26. any suggestions appreciated."
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Troubleshooting a Stalled Update:
Update the iOS Using a Computer:
Plug you iPhone into a computer(Mac, or PC, even) > Force restart the iPhone > and then complete the update using the computer. Use my User Tip: Update your iPhone Using a Computer - User Tip
For Future Reference...
IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update
"iPhone stuck after IOS update: Cannot open the phone. Stuck on “hello” screen and when I swipe up the keypad disappears after half a second. Last action was full reset now dead stuck. Plugged into my MacBook, device doesn’t show up. Yes, hard reset x10 times no luck iPhone 12, OS 26. any suggestions appreciated."
-------
Troubleshooting a Stalled Update:
Update the iOS Using a Computer:
Plug you iPhone into a computer(Mac, or PC, even) > Force restart the iPhone > and then complete the update using the computer. Use my User Tip: Update your iPhone Using a Computer - User Tip
For Future Reference...
IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update
iPhone stuck after IOS update
