I phone 7 No service

My iphone has no service

My iphone7 went to no service this morning and then I got the error message

Cellular Updates Failed

your iphone cannot make and receive calls or access cellular data until it has been updated


please help. I've tried to plug it into my computer and update and also from the phone itself.... it is like its stuck and never completes the update

iPhone 7, iOS 15

Posted on Nov 5, 2025 7:14 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2025 8:52 PM

A message like that probably refers to carrier settings, not to the version of iOS you are running. (The iPhone 7 can run the latest release of iOS 15, but cannot update to iOS 16 or later.)


If you dismissed a carrier settings update notification, you can manually update settings:

Manually update your carrier settings on your iPhone or iPad - Apple Support


If that doesn't work, you will need to contact your carrier for assistance.

1 reply
Question marked as Top-ranking reply

Nov 5, 2025 8:52 PM in response to zaheer_prince

A message like that probably refers to carrier settings, not to the version of iOS you are running. (The iPhone 7 can run the latest release of iOS 15, but cannot update to iOS 16 or later.)


If you dismissed a carrier settings update notification, you can manually update settings:

Manually update your carrier settings on your iPhone or iPad - Apple Support


If that doesn't work, you will need to contact your carrier for assistance.

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I phone 7 No service

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