Retrieving iCloud account information for a second-hand iPhone

My old two hand mobile purchase and this mobile phone active iCloud but me note email id and password not mobile phone bill

This halp me Apple iCloud support please...



[Re-Titled by Moderator]

Earlier iPhone models

Posted on Nov 7, 2025 7:56 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2025 8:42 AM

If you're asking to remove activation lock on a secondhand device, you'll need to ask the owner to remove it for you.

Sir help me Apple iCloud

7 replies

Nov 7, 2025 7:16 PM in response to opmeena100

Sir mere paas Jo mobile available hai wo iphone 8 hai uske undar iCloud laga huaa hai mere paas na to uska koi billing address hai naa mere paas uska e-mail ID and password hai

Mane jisse mobile purchase Kiya hai wuske paas bhi id password hai wo bhul gya usne ye phone 3 month se use nahin kiya mene usse is purchase kar liya

Main Apple support se hi kahana chahta hun meri help ki jaaye yeah I cloud ko deactivate kiya jaaye main iska charge pay karne ke liye taiyar hun agar aap bolo to Apple store ja sakta hun please help me Apple support...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Retrieving iCloud account information for a second-hand iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.