can not update or download apps ios 26.1 iphone 14

Tried restart,

iPhone 14 Plus, iOS 26

Posted on Nov 8, 2025 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2025 11:15 AM

Hello~ What happens when you try? Message? May the one below?


If your Apple Account is locked, not active, or disabled - Apple Support*


*If your Media & Purchases account has been disabled

If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.

You can also request reactivation.


~Katana-San~

1 reply
Question marked as Top-ranking reply

Nov 8, 2025 11:15 AM in response to wmattox

Hello~ What happens when you try? Message? May the one below?


If your Apple Account is locked, not active, or disabled - Apple Support*


*If your Media & Purchases account has been disabled

If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.

You can also request reactivation.


~Katana-San~

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can not update or download apps ios 26.1 iphone 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.