Apple Cash set up in "loop".

I'm trying to set up apple cash to accept payment from a friend, but it literally wont work. I put in all my info, press done, and it immediately starts the process again, in an infinite loop. this is really annoying and I would really like to get this fixed.

iPhone 16, iOS 18

Posted on Nov 12, 2025 5:24 PM

Reply
1 reply

Nov 13, 2025 1:08 PM in response to d_pamfil

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/


For general information about prepaid accounts, visit cfpb.gov/prepaid. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Cash set up in "loop".

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.