Unable to change payment method for subscription

I need to change my payment method to pay for my subscription . It says the form is not complete when o put my new card in. Won’t let me take off old payment method

iPod, iOS 15

Posted on Nov 13, 2025 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2025 2:21 PM

See this article for information about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple Account payment method - Apple Support


Also note:

1) ”If you change your address, the credit or debit card information that you use with your Apple Account might be automatically updated by your financial institution, and you don't need to take action.”

2) “If there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


Check you are entering the date correctly. Formats vary by country. Also scroll down and make sure you are not missing something.

1 reply
Question marked as Top-ranking reply

Nov 13, 2025 2:21 PM in response to Dottymu

See this article for information about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple Account payment method - Apple Support


Also note:

1) ”If you change your address, the credit or debit card information that you use with your Apple Account might be automatically updated by your financial institution, and you don't need to take action.”

2) “If there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


Check you are entering the date correctly. Formats vary by country. Also scroll down and make sure you are not missing something.

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Unable to change payment method for subscription

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