iPhone SE prompts incorrect Apple ID for WhatsApp update
Whats App
update Issue
When I now
try to access Whats App on my iphone SE either via the app or the App Store, I
get a message saying that” this version of Whatsapp has expired, please go to
the App Store and update it “
“Your update
will be free of charge”
Below there
is an invitation to Update Whatsapp.
When I click
on this I see this message
“Your Apple
Account
(………@btopenworld.com)
or password
is incorrect, please try again”
This email
address is one that my wife uses on her iphone and that account is also accessible
on my phone as a 2nd email account.
My email
address is ……..@btinternet.com and as
far as I know has always been the only address associated with the Apple
Account.
I have
recently changed my Apple Account pass word in an effort to sort this out which
was confirmed with an email to me (@ btinternet.com)asking if I had made the
change.
I want my own email address in my Apple Account and
in an effort to solve this issue named it the Primary account.
I know my
Apple Account pass word but not one that may be associated with with
btopenworld.
I have tried
to sort this problem by going on line but the options and answers are a bit daunting when I see that the wrong
decision could stop access for 30 days or loose data etc.
The bottom
line is I want my email address ( named as Primary or not ) and password to be
what is used for my Apple Account
Thank you.
iPhone SE, iOS 18