“How do I find and remove hidden files causing iCloud storage issues?: Hey I’m having an issue with my iCloud storage. It shows that iCloud Drive is using around 27GB, but when I check from my iPhone and on iCloud.com, I can’t find any files that would take up that much space.[…]”
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iCloud Storage Inconsistencies:
A. Apps Vs. iCloud Drive:
Not everything is stored in iCloud Drive. Mail can take up lots of space. So, if that is being used through iCloud, then lots can be consumed. See here:
B. Verify the Apple Account is Correct:
Look in Settings > Name > View the email blow you name. If it is not the same, then you are not logging into the same Apple Account.
C. New iCloud Sessions:
Log out of your Apple Account on all devices associated to your Apple Account. Then, sign back in, one-at-a-time. Perhaps it all needs to resync?
D. Get a Copy of iCloud Contents:
See what happens when to attempt a download.
A. Download All of iCloud Drive:
You can download all of iCloud, and then search through the iCloud download using a the Search Bar on the top-right corner of a new Finder window. Use my User Tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip
B. Download the Rest of iCloud:
Refer tote Apple Support Link: Archive or Make Copies of the Information you Store in iCloud - Apple Support