Cannot delete greyed-out mailbox in iOS

I have an old mailbox in the iOS Mail app. I've tried clicking on Edit then selecting that mailbox to delete it, but it's greyed out and all I can do is move where it shows up in the list of other Mailboxes. I no longer have access to that mailbox and it kept prompting me for password so it's really frustrating that I can't delete it.

Posted on Nov 14, 2025 11:29 PM

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1 reply

Nov 14, 2025 11:44 PM in response to Valykool

Cannot delete greyed-out mailbox in iOS: I have an old mailbox in the iOS Mail app. I've tried clicking on Edit then selecting that mailbox to delete it, but it's greyed out and all I can do is move where it shows up in the list of other Mailboxes. I no longer have access to that mailbox and it kept prompting me for password so it's really frustrating that I can't delete

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Remove the Account:

If this will not go away, then there is a syncing issue. So, remove the account, and then add it back, if applicable. Go Here: Add and Remove eMail Accounts on iPhone - Apple Support

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Cannot delete greyed-out mailbox in iOS

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