Not authorized to play this content

Question

Not authorized to play this content

OK, I see this has been posted before, but am unable to post a reply because the post was archived. So I am posting again.

I keep receiving this message when trying to view any of my movies that have been purchased from iTunes, even though when I go to iTunes, the movie(s) have already been authorized.

Not sure why this is happening but the only thing I can figure out is I recently had to have my HD replaced and luckily thanks to target disk mode, and being able to re-sync all of my information from my old HD, I didn't have to change anything. But it appears that with my Front Row, nothing is authorized.

Any advice on what to do or how to correct this? I really like watching it in Front Row other than iTunes because of the easy access remote.

Thanks!

 2.4 GHz Intel iMac 24", iMac G4 700 MHz, PowerBook G4 1.5 GHz, Video iPod, Mac OS X (10.5.8)

Posted on Aug 30, 2010 10:49 AM

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Answer 1

C Ogle

Level 5

7,030 points

Sep 2, 2010 8:45 AM in response to onegirlcreative

If you haven't already done so, go to iTunes under the store menu and de-authorize the computer. Then double-click on one of the movies from within iTunes so you are prompted to re-authorize.

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Answer 2

BlueLou

Level 1

0 points

Sep 5, 2010 10:46 PM in response to onegirlcreative

I have a similar problem. I downloaded 3 RENTED episodes of a TV show, and when I try to play them using Front Row, I get the cryptic message, "! You are not authorized to play this content." I can play previously PURCHASED episodes just fine, and I can play these rented episodes in iTunes, but Front Row refuses to play them. I've de-authorized and re-authorized the computer (a MacMini) to no avail. All my software is up-to-date (OS X, iTunes 10, etc.). Frankly, I think that Apple has screwed this up, and rented TV shows (as opposed to purchased shows) don't play properly in Front Row. Any ideas?

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Answer 3

Nov 12, 2010 9:10 AM in response to onegirlcreative

I recently came across this problem again. What I failed to remember is that I had updated iTunes on my computers but had not launched iTunes prior to launching FrontRow. After I launched iTunes and clicked through the user agreement, everything started working properly again.

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