Unable to access Apple Music after subscribing on my Mac

I just subscribed for my apple music and i cannot access any songs on my mac, it keeps showing this.




[Re-Titled by Moderator]

Original Title: Apple music subscription issues

Windows, Windows 10

Posted on Nov 19, 2025 12:20 AM

Reply
1 reply

Nov 21, 2025 11:23 PM in response to Troubleking_The_Trader

Re: "Apple music subscription issues: Unable to access Apple Music after subscribing on my Mac"


If you can't dismiss that offer by clicking the small X towards the right near the top:

Try restarting your Mac (Choose Apple menu  in top menu bar > Click Restart) Wait for Mac to restart and sign back in to check if you can access the Music app now.

(ie: restarting deletes temporary files, re-establishes connections, may update the subscription changes you made, and often restores order if something is not working as expected.)

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If you still need help:

Next: Check you are signed in to your Mac with the Apple Account you will use for Apple Music:

Eg: If you need to sign in:

  1. "Choose Apple menu  > System Settings.
  2. From the sidebar, click Sign in.
  3. Enter your Apple Account email address or phone number and your password. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.
  4. Learn what to do if you can’t sign in"

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Next: In the Music app: see if you can "Click Sign In at the bottom-left corner of the Music window" : More info: Sign in to your Apple Account in Music on Mac - Apple Support

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NB: For accurate info. for your Mac:

The linked article above, and the one below, are both for MacOS 26, If you have an earlier MacOS version on your Mac, you can choose that version at the top of the articles.


If needed: See how to: Add and download music on Mac - Apple Support

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Still need help? : Maybe you want to try clicking that big red button at the bottom in your screen shot, and perhaps Music app will check, realise you are already a subscriber, and allow you access.

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Resource: Apple Music Guide (MacOS)

Apple Music User Guide for Mac - Apple Support

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Music Support Website (info. / support / contact options, etc.)

Music - Official Apple Support

Unable to access Apple Music after subscribing on my Mac

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