What to do about Activation Lock

If your phone is displaying Activation Lock, you need to know the Apple ID (Now called the Apple Account) and Password associated with the account for the iPhone.

Do you have this information? If not, then you will need to ask the person who set up the phone for this information. If you do not know who this might be, or the person does not want to provide you with the information, then the phone is useless to you.

What do you mean what to do about it?

Activation lock is a theft deterrent. It is intended to make a device unusable to anyone other than the legitimate owner.

Only the owner of the account used to lock the device can remove the activation lock.

Did you purchase a used iPhone that was Activation Locked? If so, that was a very poor “purchase.”

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