Unable to update my iPhone when there are available updates

i Can’t download nothing my phone need to be updated but when I’m going to the setting and check don’t have any updates




[Re-Titled by Moderator]

Original Title: My account

iPhone 6, iOS 12

Posted on Nov 21, 2025 12:09 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2025 10:16 AM

An iPhone 5S, 6, or 6plus, will only update to iOS 12.5.7


There are different ways to ensure the highest iOS that your device will support is installed on your device. When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date (and can't go any higher) and won't install anything. If you want to run a higher system version than your current device is capable of running, you need to buy a newer device.


This support article has instructions about updating an iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support Read the article for recommended criteria for being able to use wireless updating.


You can also use Mac and PC computers to update system software --> Update iOS on iPhone - Apple Support


3 replies
Question marked as Top-ranking reply

Nov 21, 2025 10:16 AM in response to Mohsenuk63

An iPhone 5S, 6, or 6plus, will only update to iOS 12.5.7


There are different ways to ensure the highest iOS that your device will support is installed on your device. When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date (and can't go any higher) and won't install anything. If you want to run a higher system version than your current device is capable of running, you need to buy a newer device.


This support article has instructions about updating an iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support Read the article for recommended criteria for being able to use wireless updating.


You can also use Mac and PC computers to update system software --> Update iOS on iPhone - Apple Support


Nov 21, 2025 10:12 AM in response to Mohsenuk63

Mohsenuk63 wrote:

i Can’t download nothing my phone need to be updated but when I’m going to the setting and check don’t have any updates



[Re-Titled by Moderator]
Original Title: My account

Well your tag says iphone 6 ios 12, you have an outdated iphone.

You will need to purchase a newer phone so you can get the latest ios and use/update the apps you want.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to update my iPhone when there are available updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.