iPhone 16 not receiving text notifications

I have an iPhone 16 iOS 18.6.2. Today I am not getting notified of incoming text messages. No ring, no screen pop up, nothing. Everyone else in my family is getting text notifications with no issues. I have not changed anything and I tried rebooting my phone. Help!

iPhone 16, iOS 18

Posted on Nov 23, 2025 1:54 PM

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Question marked as Top-ranking reply

Posted on Nov 23, 2025 2:13 PM

First: Are you wearing an Watch? If you are, notifications will only alert on the watch, not the iPhone, unless the iPhone is unlocked


Second: Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN, but probably shouldn't.


Next: Force restart:


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).



The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


4 replies
Question marked as Top-ranking reply

Nov 23, 2025 2:13 PM in response to Lolababy123

First: Are you wearing an Watch? If you are, notifications will only alert on the watch, not the iPhone, unless the iPhone is unlocked


Second: Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN, but probably shouldn't.


Next: Force restart:


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).



The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


Nov 23, 2025 2:37 PM in response to Lawrence Finch

It rings on my watch just fine when I tried it. I haven’t used my watch at all today until then. It is not ringing for texts when I have my phone locked or unlocked. I don’t even get a pop up box if I’m doing something else on my phone. I do not have a 3rd party vpn. I tried the force restart and that didn’t work either. My phone still rings for a phone call just not a text

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iPhone 16 not receiving text notifications

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