iPhone 13 randomly restarts when accessing app page

my iphone 13 randomly restarts and when i go to the page where all my apps are thats when it restarts.

iPhone 13, iOS 26

Posted on Nov 26, 2025 4:59 PM

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2 replies

Nov 26, 2025 6:28 PM in response to Xoxovaehh

  1. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  2. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  3. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  4. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  5. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

Nov 26, 2025 7:31 PM in response to Xoxovaehh

iPhone 13 randomly restarts when accessing app page: my iphone 13 randomly restarts and when i go to the page where all my apps are thats when it restarts.

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Troubleshooting iPhone Restart After Settings App Opening:


End Running Processes:


A. Start with a Force Restart:

Save what need be, and then perform a Force Restart. Refer to this link: Force Restart iPhone - Apple Support


B. Close All Apps:

An app is likely not responding. So, close all apps. Hold you finger down as you swipe up. Then, close all of these open apps, by swiping up quickly for all apps.


C. Report this Bug to Apple:

Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this.  Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all started after installing an update. Include the URL of this thread.
  4. Proceed form there as necessary

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 randomly restarts when accessing app page

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