Mac mini electric shock

Is it a mild, short shock? Do you live in a dry climate? Do you wear fuzzy acrylic clothing? In other words, is it a static electricity shock? You may need to ground yourself before touching something electric. Static electricity is not unusual in winter where I live.

If you think it is an issue with the electronics of the device, get Apple to take a look at it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations

How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID

or:

Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone ➞ Contact Apple Support - Apple Support

patrick_n3mo wrote:

Thanks so much for your help! I think I should probably reach out to Apple’s technical team. It’s just a mild, short shock, but it keeps happening every time I touch it.

A ‘mild, short shock’ is almost proof positive that it is electrostatic in nature. Static electricity builds up in dry environments, especially when wearing clothing conducive to static buildup. Your body becomes charged by moving around and when you touch your Mini it discharges through the device. I’m surprised you haven’t noticed a small spark as well. Have you?

It’s like rubbing a balloon on your sweater and seeing it stick.

A quick static discharge is not good for the Mac mini or other connected devices.

A continuous electric discharge is very dangerous to people, the Mac mini and other devices.

If you are experiencing any static or continuous electrical discharge...?

You should disconnect everything and call a certified electrician before someone is electrocuted.

Thank you for participating in the Apple Support Community.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.

Another bit of information to give to the Apple technicians is if it's plugged into a grounded outlet or not, i.e. a 3 prong outlet.