iPhone 12 Pro Max video not playable on MacBook

Old guy here…not tech savvy. I recorded a 25 minute performance on my iPhone 12 pro max. I have a Macbook Pro. I copied the concert onto a flash drive plugged into my Macbook. It came onto the flash drive as…..IMG_5401.mov


When I click on it to (hopefully) play the file I get the message:


The document “IMG_5401.mov” could not be opened. 

The file isn’t compatible with QuickTime Player.


I want to give this flash drive to the group I recorded so they can open it on their computer to review the performance. Any suggestions on how to make this ‘playable’ on a computer?


Thanks for your thoughts.


[Edited by Moderator]


MacBook Pro 15″, macOS 13.7

Posted on Nov 29, 2025 9:37 PM

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iPhone 12 Pro Max video not playable on MacBook

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