iPod classic 160gb. Apple.com/support/ipod. No use anymore. How to force restart?

iPod classic 6th Gen has an error on start up, go to apple support etc. I have attached it to my MacBook Pro and on start up I get a message to say that the MacBook Pro is downloading software to suit. No such software downloads nor can the iPod classic come up on screen, even though it does show as connected.


Frustrating as the iPod doesn't has a really quiet ticking noise in the background.


I am prepared to take it apart to inspect, but would rather have the right solution to make it work again.


Appreciate support has been removed for this product, but how hard is it to have "historical" troubleshooting available? Don't be a Nintendo about this.

Posted on Nov 29, 2025 10:12 PM

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Question marked as Top-ranking reply

Posted on Dec 31, 2025 9:54 AM

the clicking you are describing is the sound of a dead hard drive, it can be replaced but be advised opening that gen of ipods is a pain so I'd recommend taking it to a professional, as another commenter said you can see the hard drive status by holding select (center button) + menu, and following the screen turning off quickly press and hold select + previous (left button), in the diagnostics menu that will apear navigate (using the previous, next, and select buttons) to I/O > Hard Drive > SMART Data, a series of statistics should appear, if they don't then your hard drive has indeed kicked the bucket, if they do focus on the "reallocs" number, a higher reallocs number means the hard drive is closer to dying anything bellow 10 shouldn't be cause for concern, if you're REALLY sick of the clicking then you might wanna turn off the ipod, simply connect it to a power source (wall or PC/Mac, both will suffice), and then hold select + menu untill the screen turns off completely, last but not lead you might wanna try hitting it, it's barbaric, it probably won't work and might damage the ipod further, but if none of the above are aplicable for whatever reason then you might wanna do this as a last resort, firmly grip the ipod with the dock connector facing down, then bash it against a table until something happens, I'm not responsible for any damage or injuries resulting from that and I highly discourage you from even thinking about it. hope that helps!

7 replies
Question marked as Top-ranking reply

Dec 31, 2025 9:54 AM in response to Wacko1969

the clicking you are describing is the sound of a dead hard drive, it can be replaced but be advised opening that gen of ipods is a pain so I'd recommend taking it to a professional, as another commenter said you can see the hard drive status by holding select (center button) + menu, and following the screen turning off quickly press and hold select + previous (left button), in the diagnostics menu that will apear navigate (using the previous, next, and select buttons) to I/O > Hard Drive > SMART Data, a series of statistics should appear, if they don't then your hard drive has indeed kicked the bucket, if they do focus on the "reallocs" number, a higher reallocs number means the hard drive is closer to dying anything bellow 10 shouldn't be cause for concern, if you're REALLY sick of the clicking then you might wanna turn off the ipod, simply connect it to a power source (wall or PC/Mac, both will suffice), and then hold select + menu untill the screen turns off completely, last but not lead you might wanna try hitting it, it's barbaric, it probably won't work and might damage the ipod further, but if none of the above are aplicable for whatever reason then you might wanna do this as a last resort, firmly grip the ipod with the dock connector facing down, then bash it against a table until something happens, I'm not responsible for any damage or injuries resulting from that and I highly discourage you from even thinking about it. hope that helps!

iPod classic 160gb. Apple.com/support/ipod. No use anymore. How to force restart?

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