Apple Music and Apple one subscription

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Apple Music and Apple one subscription

I had a Apple Music subscription that ended on the 29th of November i cancelled it same day and then got an Apple One subscription and now whenever I open Apple Music I can’t listen to anything. When I look at my Apple One subscription it says my Apple Music subscription is active even tho I cancelled it and now I can’t use my Apple music

iPhone 17 Pro Max, iOS 26

Posted on Nov 30, 2025 6:10 PM

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Answer 1

Nov 30, 2025 6:25 PM in response to Masón164

Because Apple Music was billed as a standalone plan and then instantly replaced by the Apple One bundle, the system sometimes:

keeps the standalone subscription in “expired but pending” state
doesn’t activate the Apple One-included version
blocks playback with “not allowed / cannot play” behavior

Fixing your Apple ID sync usually resolves it.

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