Unable to comment or see Facebook comments on my Iphone

I am unable to comment on people's posts or read comments on Facebook using my iphone, but Facebook works well from my laptop, this involves everything on my feed. I have cleared the cache, deleted the app and reinstalled, restarted my phone, checked for IOS updates and signed out of Facebook and signed back in. Nothing has helped, I do hope someone has a remedy as Facebook has not answered my support request. I am not banned from Facebook, I have a check mark in my account and the AI Bot confirmed it. I have an Iphone 15 Pro Max with IOS 18.6.2. Thank you in advance.

iPhone 15 Pro Max, iOS 18

Posted on Dec 4, 2025 7:48 AM

Reply
14 replies

Dec 8, 2025 11:54 AM in response to sprintrps

sprintrps wrote:

I’m using iOS 26.1 and still have the problem

Check for an update to the Facebook app. There was one just 4 days ago to go along with the previous 11 updates in just the last month. Any resolution will need to come from Meta. The bug/update/bug cycle has been going on for quite a while now with Meta as it would seem very little in-house testing is being done with that kind of update frequency, and the users are the bug testers.


They have never been known for offering much in the way of Customer Support, but you can start here. They don't have a Support Site such as this where users can discuss issues they are having with any of the Meta apps.

https://www.facebook.com/help

Dec 4, 2025 9:10 AM in response to quadski5

quadski5 wrote:

Thanks for your reply, is this happening to others? No one else I know is having this issue. Is FB aware of this problem?

Yes, this is a very common problem. It seems to be somewhat worse on iPads. Given how often Meta updates their apps, I suspect they realize they don't work very well. It's important to keep in mind that you are not Meta's customer, you are their resource. Their customers are the people who buy advertising space.

Dec 8, 2025 12:36 PM in response to quadski5

quadski5 wrote:

I do the other updates, not the ones that totally change the iPhone.

Again. Your choice. But then you're at the mercy of other developers like Meta to hopefully make their app work well with iOS 18.6.2. That may not be a priority for them. And Apple has absolutely no control over Meta or any 3rd party application. Hopefully, they'll release an update which fixes this for you. Hopefully.


Technology is forever changing. You can lock yourself out of change if you want. But that can come with consequences. Personally, I embrace change and stay current for new features and security updates/bug fixes.

Dec 8, 2025 8:36 AM in response to quadski5

quadski5 wrote:

I am unable to comment on people's posts or read comments on Facebook using my iphone, but Facebook works well from my laptop, this involves everything on my feed. I have cleared the cache, deleted the app and reinstalled, restarted my phone, checked for IOS updates and signed out of Facebook and signed back in. Nothing has helped, I do hope someone has a remedy as Facebook has not answered my support request. I am not banned from Facebook, I have a check mark in my account and the AI Bot confirmed it. I have an Iphone 15 Pro Max with IOS 18.6.2. Thank you in advance.

You are running a rather out of date iOS on your iPhone. I'm on iOS 26.1 and have the latest Facebook version and have no issues commenting or seeing my comments on my iPhone or iPad. Is there a reason you haven't updated your iPhone in months?

Unable to comment or see Facebook comments on my Iphone

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