So I woke up to a cracked iPad out of no where and Apple can’t help or won’t fix it they are a rip off and then want the price of a new one for a refurbished one if your looking to buy an iPad don’t because the screens are cracking
[Re-Titled by Moderator]
iPad screens very rarely inexplicably crack without external cause.
Whilst Apple have not (to my knowledge) ever explicitly defined the term - a hairline crack is a single contiguous crack that spontaneously appears across the cover glass. The crack will exhibit no signs of direct impact, or have any additional cracks that radiate away from a single point. Similarly, the iPad casing will show no signs whatsoever of impact damage - in particular at the edges of the iPad's screen bezel or casing.
It is notoriously difficult to prove that a crack is the result of a manufacturing or material defect. As such, screen damage is often excluded from warranty claims.
Apple offer a limited one-year warranty - against which you might attempt to make a claim. If making a warranty claim, your should first attempt to make a claim with your retailer - as it is most often the retailer with whom your purchase contract (and therefore your warranty) principally exists. If unsuccessful, you then have the potential backup of making a claim against the manufacturer’s limited warranty.
If you had the foresight of opting to purchase Apple’s AppleCare+ plan, this being an insurance product, you will have the security of being able to make claim with Apple regardless of fault. In such circumstances, a small excess/deductible charge is made - and you will receive a replacement (usually a reconditioned iPad of the same model and specification) iPad.
iPad screens very rarely inexplicably crack without external cause.
Whilst Apple have not (to my knowledge) ever explicitly defined the term - a hairline crack is a single contiguous crack that spontaneously appears across the cover glass. The crack will exhibit no signs of direct impact, or have any additional cracks that radiate away from a single point. Similarly, the iPad casing will show no signs whatsoever of impact damage - in particular at the edges of the iPad's screen bezel or casing.
It is notoriously difficult to prove that a crack is the result of a manufacturing or material defect. As such, screen damage is often excluded from warranty claims.
Apple offer a limited one-year warranty - against which you might attempt to make a claim. If making a warranty claim, your should first attempt to make a claim with your retailer - as it is most often the retailer with whom your purchase contract (and therefore your warranty) principally exists. If unsuccessful, you then have the potential backup of making a claim against the manufacturer’s limited warranty.
If you had the foresight of opting to purchase Apple’s AppleCare+ plan, this being an insurance product, you will have the security of being able to make claim with Apple regardless of fault. In such circumstances, a small excess/deductible charge is made - and you will receive a replacement (usually a reconditioned iPad of the same model and specification) iPad.
shakiya16 wrote:
So I woke up to a cracked iPad out of no where and Apple can’t help or won’t fix it they are a rip off and then want the price of a new one for a refurbished one if your looking to buy an iPad don’t because the screens are cracking
Yea, I have two ipads not a single crack on it. Never seen an ipad crack by itself before. shoot I've seen kids mishandle their ipad and never had a crack before.
Don't you think that would be the top story of every news network if iPad screens were just spontaneously cracking? That is obviously not the case and you would need to look elsewhere for the cause. I don't even use a cover on either of my iPads and have never had a problem with a cracked screen.
Why is my iPad screen randomly cracking and how can Apple help?
